Doksi AI is a generative AI platform that instantly creates product support assets like help articles, guides, and videos from a simple link and prompt. This platform automates content production, significantly cutting creation costs and reducing the workload associated with documentation. By keeping support content updated automatically, the service helps customers self-serve, which reduces support queues and improves product adoption.
Funding
$156.4K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Creating and maintaining product support content, such as help articles and videos, is a time-consuming and costly process, often requiring specialized skills and multiple software tools. Keeping this content up-to-date with evolving user interfaces and product features adds further complexity and overhead.
Solution
Doksi provides a generative AI platform that automates the creation and maintenance of product support content. By simply providing a link to the platform and a prompt, Doksi uses agentic workflows to navigate the user interface and generate help articles, videos, and guides. The platform automatically updates these support assets when the UI changes, ensuring that the content remains accurate and relevant. This reduces content production costs, frees up support teams to focus on higher-value interactions, and enables customers to find answers quickly, reducing support queues.
Target Audience
Doksi is designed for SaaS businesses and product teams looking to streamline their support content creation process, reduce costs, and improve customer experience.
Features
- Generates help articles, videos, and guides from a single platform link and prompt
- Employs agentic workflows to navigate the platform's UI and create support content
- Automatically updates support assets when the UI evolves, ensuring content accuracy
- Supports the creation of multilingual content
- Offers smart publishing capabilities to knowledge bases or help centers
- Reduces support queues by keeping help centers updated
- Simplifies workflows by replacing multiple content creation tools