DogVacay is an online marketplace that connects pet owners with vetted local sitters who provide cage‑free boarding and daycare in a home setting. The platform offers geolocation‑based search, encrypted scheduling and payment, daily photo updates, and complimentary pet‑insurance, supported by 24/7 customer service. It enables owners to monitor their dogs in real time and book last‑minute or special‑needs stays across major U.S.
Funding
$25M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Pet owners often rely on traditional kennels that use cages, have limited availability, and provide little visibility into their pet’s daily experience, making it difficult to ensure safe, comfortable boarding while traveling.
Solution
DogVacay operates an online marketplace that matches pet owners with vetted local sitters who host pets in a home environment, offering cage‑free boarding and daycare. Users can search by location, review sitter profiles, schedule stays, and complete payments through a secure web or mobile interface. The platform includes 24/7 customer support, premium pet‑insurance coverage for every reservation, and daily photo updates so owners can monitor their pet’s wellbeing in real time. A concierge service assists with last‑minute bookings and special‑needs requests, while a nationwide network of 5‑star sitters ensures coverage across major U.S. cities. All data and transactions are encrypted and stored in compliance with industry security standards.
Target Audience
The primary customers are pet owners seeking short‑term, home‑based boarding or daycare for dogs (including puppies, seniors, and pets with special needs) while traveling or working, as well as pet sitters looking to acquire clients through a trusted platform.
Features
- Geolocation‑based sitter search with filterable criteria (size, breed, special needs, experience)
- End‑to‑end encrypted booking flow: instant online scheduling, payment processing, and receipt generation
- Cage‑free boarding in sitters’ homes, including yard access and supervised playtime
- Automated daily photo and activity feed delivered to owners via the mobile app
- 24/7 multi‑channel support (phone, email, chat) and dedicated concierge for urgent or last‑minute requests
- Comprehensive pet‑insurance policy that covers each reservation at no additional cost to the owner
- Rating and review system that aggregates sitter performance metrics for transparent selection
- Nationwide coverage across dozens of metropolitan areas, with localized listings for each city