DocTrue
DocTrue provides clinics and hospitals with an integrated appointment booking, queue management, and patient engagement platform. Patients can book slots and track live queue status via WhatsApp, while automated reminders reduce no-shows and smart TV integration displays real-time OPD updates. The platform also includes analytics dashboards and automated Google review collection to help clinics increase revenue.
- Healthcare Technology
- Digital Health
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Clinics and hospitals often struggle with long patient queues, missed appointments, and overwhelmed front-desk staff who must handle constant phone calls for booking and rescheduling. These operational inefficiencies lead to lost time, reduced revenue, and a poor patient experience.
Solution
DocTrue provides an integrated appointment and queue management platform that lets patients book slots on their own via WhatsApp in about 30 seconds, eliminating the need for phone calls. The system sends automated reminders and follow-ups through WhatsApp and SMS to reduce no-shows, while a smart TV display shows live queue status in the waiting area to keep patients informed. Receptionists can schedule, check in, and issue tokens in one click, and the platform tracks key metrics like patient volume, no-shows, and doctor-wise performance through analytics dashboards. The platform also automatically collects patient feedback and guides happy patients to leave Google reviews, helping clinics build their online reputation.
Target Audience
Primary customers are clinics, hospitals, and individual doctors in India, particularly pediatricians and multi-location clinic chains, who need to streamline appointment scheduling and reduce OPD chaos.
Features
- WhatsApp-based appointment booking that lets patients self-schedule and receive live updates on delays and queue status
- Automated appointment reminders and follow-up messages via WhatsApp and SMS to reduce no-shows and retain patients
- Smart TV integration that displays live OPD queue status in clinic waiting areas
- Unified dashboard for receptionists to schedule, check in, and issue tokens in a single click
- Analytics and reporting tools tracking patient volume, no-shows, doctor-wise performance, and daily summaries
- Automated feedback collection that converts positive patient experiences into Google reviews