Doccy provides a 24/7 telehealth platform that connects Australian patients with AHPRA‑registered doctors. An AI voice agent gathers medical history and symptoms before a live chat with a doctor, who then issues medical certificates, prescriptions, or specialist referrals and delivers them instantly by email, eliminating waiting rooms and after‑hours appointment delays.
Funding
Funding not disclosed
Founders
Product
Problem
Many Australians need medical certificates, specialist referrals, or quick health advice but face barriers such as limited GP availability, after‑hours appointments, and the inconvenience of visiting a clinic in person.
Solution
Doccy offers a 24/7 telehealth service that connects patients with AHPRA‑registered Australian doctors via a web platform. An AI voice agent conducts an initial pre‑consultation, gathering the patient’s medical history and symptom details before the doctor review. The doctor then verifies the information in a live chat, issues the required medical certificate, prescription, or referral, and delivers it instantly by email. This workflow eliminates waiting rooms, reduces appointment delays, and ensures clinicians have complete context for accurate decisions. The service is accessible from any device, allowing users to obtain official health documents from anywhere at any time.
Target Audience
Primary customers are Australian individuals who need medical certificates for work, school, or travel, as well as those requiring specialist referrals or quick telehealth consultations outside regular clinic hours.
Features
- AI‑powered voice pre‑consultation that records medical history and symptoms before the doctor interaction
- Real‑time chat with an AHPRA‑registered Australian doctor who reviews the AI summary and confirms details
- Immediate issuance and electronic delivery of medical certificates, prescriptions, or specialist referrals via email
- 24/7 availability, enabling after‑hours and weekend access without needing an in‑person GP visit
- Secure, compliant handling of patient data and documentation in line with Australian health regulations