DELIGHT provides AI‑powered phone agents that can be set up in under a minute to answer inbound calls, capture caller details, and send real‑time email alerts. The service offers 24/7 automated reception with rule‑based logic, multilingual voice options, CRM/email integrations, and a dashboard for call KPIs, helping small and mid‑size service businesses avoid missed calls without hiring staff.
Funding
$180K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
3OEVFounders
Product
Problem
Many small and mid-sized service businesses miss inbound calls because they lack dedicated reception staff or cannot afford a call center, leading to lost customers and revenue. Managing call handling manually is time‑consuming and error‑prone, especially outside regular business hours.
Solution
DELIGHT offers AI‑powered phone agents that can be deployed in under a minute without any setup or hardware. The virtual receptionist answers calls politely, captures caller name, phone number and purpose, and sends instant email notifications. Agents operate 24/7, follow strict rule‑based logic to avoid risky decisions, and can be upgraded to multilingual, conversational versions for more complex interactions. A freemium plan provides a local phone number and basic call handling, while paid tiers add advanced features such as custom voice selection, integration with CRM or email systems, and analytics dashboards that visualize call volume and response times. This enables businesses to ensure every call is answered, reduce missed opportunities, and lower the cost of hiring or outsourcing reception staff.
Target Audience
Primary customers are small to mid-sized service providers—such as property managers, pet clinics, salons, restaurants, and solo entrepreneurs—who need reliable inbound call handling without hiring full‑time reception staff.
Features
- Instant provisioning of a local phone number and AI receptionist in 1 minute
- Automated call answering with polite, consistent greetings
- Structured data capture (caller name, number, purpose) and real‑time email alerts
- 24/7 availability with no human fatigue or scheduling constraints
- Rule‑based decision engine that prevents risky actions and ensures compliance
- Multilingual voice options and upgradeable conversational capabilities
- Integration hooks for CRM, email, or custom webhooks via API
- Dashboard with KPI insights such as call volume, response time, and missed‑call alerts