Distance provides an AI-powered sales automation platform for service businesses, enabling them to automate inbound requests and client conversations 24/7. This allows small businesses to scale revenue and improve profit margins by efficiently handling customer interactions.
Funding
Funding not disclosed
Founders
Product
Problem
Service businesses often struggle to promptly handle inbound requests across multiple channels, leading to missed leads and delayed customer engagement. Manually qualifying leads, answering frequently asked questions, and booking appointments can be time-consuming and costly, especially outside of regular business hours. This can result in lost revenue and reduced profit margins.
Solution
Distance provides an AI-powered sales automation platform that enables service businesses to automate inbound lead qualification and customer conversations 24/7. The platform, featuring an AI agent named Miles, integrates with various communication channels, including SMS, email, live chat, and social media, to instantly respond to inquiries, qualify prospects, and book appointments. By automating these processes, Distance helps businesses capture more leads, improve customer response times, and reduce operational costs, allowing them to focus on core business activities and scale revenue efficiently. The platform also includes CRM automation, automatically creating detailed client profiles from inbound requests.
Target Audience
The primary target audience includes service businesses such as cleaning, pest control, HVAC, plumbing, electrician, lawn care, painting, flooring, window washing, locksmith, and roofing companies.
Features
- AI-powered sales agent (Miles) that automates inbound lead qualification and customer conversations
- Multi-channel support: Integrates with SMS, email, live chat, and social media platforms
- 24/7 availability: Provides instant responses to customer inquiries around the clock
- Automated lead qualification: Collects detailed information from leads and prepares tickets for quoting
- Common question answering: Delivers prompt and consistent answers to frequently asked questions
- Appointment booking: Schedules meetings and assessments, managing communication with leads
- CRM automation: Automatically creates and updates detailed client profiles
- Centralized inbox: Manages and responds to all communications from a single interface
- Multi-language support: Engages with clients in their native languages, including French and Spanish
- Workflow integration: Connects and books directly into existing CRM and Field Service Management (FSM) systems