Direct2Care provides 24/7 virtual healthcare for employees, offering immediate access to medical and mental health support without traditional insurance overhead. This benefit improves employee well-being, reduces absenteeism, and enhances workforce retention for businesses in high-turnover industries.
Funding
Funding not disclosed
Founders
Product
Problem
Employees in high-turnover industries often face barriers to accessing timely and affordable healthcare, leading to increased absenteeism, reduced productivity, and higher employee turnover. This situation is exacerbated by the complexity and cost of traditional health insurance, which is often unsuitable for hourly workforces.
Solution
Direct2Care offers a 24/7 virtual healthcare benefit designed to support employees and their families, addressing common medical and mental health needs without the overhead of traditional insurance. The platform provides immediate access to care, reducing the likelihood of employees delaying treatment due to cost or time constraints. By offering accessible virtual consultations, prescription management, and mental health support, Direct2Care aims to improve employee well-being, decrease missed shifts, and enhance workforce retention. The service is integrated into a user-friendly platform accessible via mobile app or web, simplifying healthcare navigation for both employees and employers.
Target Audience
The primary customers are businesses, particularly those in high-turnover sectors such as quick-service restaurants, hospitality, beauty and wellness, and trades, services, and logistics, that employ hourly workers.
Features
- 24/7 virtual access to medical and mental health providers via phone, video, or live chat.
- Comprehensive medical services including treatment for common illnesses, skin conditions, prescription management, and coordination of lab work and specialist referrals.
- Mental health support offering up to 10 free counseling sessions per person annually with licensed therapists.
- Workplace injury triage protocol to assess injuries, provide initial guidance, and ensure proper documentation for workers' compensation claims.
- Integrated platform accessible via mobile app (iOS and Android) and web, with a single login for employees and dependents.
- Multilingual support available in over 200 languages to ensure accessibility for diverse workforces.
- Direct2Care is not health insurance, simplifying administration and reducing costs for employers.
- Employer dashboard for tracking utilization and impact on key HR metrics.