Diphot builds custom software platforms that enable organizations to run secure loyalty programs, biometric document issuance, online appointment scheduling, and self‑service queuing. Their solutions also include big‑data analytics, machine‑learning pipelines, and RFID-based identification, all designed for scalability and integration with existing workflows.
Funding
Funding not disclosed
Founders
Product
Problem
Many organizations lack integrated, secure digital systems for customer loyalty, identity document issuance, appointment scheduling, and data-driven decision making, leading to inefficient processes, manual errors, and missed revenue opportunities.
Solution
Diphot delivers custom-built software platforms that address these gaps with modern technologies. Their loyalty solution uses virtual, non‑transferable cards linked to a national ID, allowing customers to earn and redeem points via a personalized web portal while businesses monitor usage through an admin console. The document‑issuance system captures personal and biometric data in a secure database, supporting government and private entities with end‑to‑end implementation, including hardware, licensing, and ongoing maintenance. The online appointment system enables clients to book, modify, or cancel slots from any device, automatically generating validated email databases for follow‑up communications. Diphot also offers a turn‑stile kiosk for self‑service queuing, a big‑data analytics and machine‑learning platform that transforms raw data into actionable insights, and RFID solutions for contactless identification and tracking of people or assets. All solutions are designed for scalability, security, and seamless integration with existing workflows.
Target Audience
Primary customers are mid‑size to large enterprises and government agencies that require digital loyalty programs, secure identity document management, appointment automation, or advanced data analytics, as well as SMEs seeking RFID‑based tracking solutions.
Features
- Customizable loyalty platform with virtual cards tied to DNI, point accrual, redemption catalog, and real‑time admin dashboard
- End‑to‑end document issuance suite storing personal, demographic, and biometric data in encrypted databases, plus hardware provisioning and licensing support
- Online appointment scheduling with 24/7 mobile access, automated reminders, and built‑in client database for marketing outreach
- Turn‑stile totem with touchscreen self‑check‑in, queue optimization, and analytics for operational management
- Big Data analytics pipeline using non‑relational databases, micro‑services, and machine‑learning models for pattern detection and decision support
- RFID integration offering contactless, unique identification for people, goods, or assets, with programmable tags and data logging capabilities
- API and web‑based interfaces for easy integration with third‑party systems and secure data exchange