Dinesurf provides an integrated platform for restaurants, nightclubs, and ghost kitchens to manage customer-facing and back-of-house operations. The system combines real-time reservation management, online ordering capabilities, and a dedicated restaurant CRM to streamline service delivery. This unified approach helps hospitality businesses boost visibility, automate workflows, and drive repeat customer visits.
Funding
Funding not disclosed
Founders
Product
Problem
Restaurants in Africa often struggle with inefficient manual operations, difficulty attracting and retaining customers, and limited visibility in a fragmented market. Diners face challenges in discovering diverse dining options and making reservations easily.
Solution
Dinesurf offers a comprehensive platform designed to connect diners with restaurants across Africa, streamlining the discovery and reservation process. For restaurants, Dinesurf provides tools to automate front-of-house operations, manage guest relationships, and fill empty tables. The platform includes features such as reservation management, guest CRM, and menu digitization, all accessible through a centralized dashboard. By digitizing operations and enhancing online presence, Dinesurf helps restaurants improve efficiency, attract more customers, and increase revenue.
Target Audience
Dinesurf targets restaurants in Africa seeking to automate operations, enhance guest relationships, and increase online visibility, as well as diners looking for a convenient way to discover and reserve dining experiences.
Features
- Restaurant marketplace listing to increase online discovery and attract new diners.
- Reservation management system to sync and manage reservations from one dashboard.
- Guest CRM to enhance guest relationships with personalized messaging.
- Prepaid system for events to reduce no-shows on bookings.
- Menu management to digitize menus and make real-time updates.
- Analytics and reporting to track restaurant performance and ROI.
- QR code menus for easy access and updates.