DialZero is an agentic AI platform that transforms facility services by automating task orchestration for hotels, office buildings, stadiums, and retail centers. The platform replaces group texts, radio calls, and paper trails with QR-code-based check-in, AI reception and maintenance agents, and no-code integrations with existing property management systems. Deployed across four continents with 8,000+ rooms in pipeline, DialZero requires no hardware, app downloads, or user registration.
- Artificial Intelligence
- AI Agents
- Enterprise Software
- Hospitality & Travel Technology
- Software Only
Funding
Founders
Product
Problem
Facility services is one of the most labor-intensive and least automated industries globally. Hotels, office buildings, stadiums, and retail centers still rely on group texts, radio calls, and paper trails to manage daily operations, leading to inefficiencies, rising labor costs (12.8% YoY CPOR increase in hospitality), and a labor shortage with 1M job openings.
Solution
DialZero provides an agentic AI operating layer that shifts facility services from human-led to AI-led task management. The platform uses QR-code-based check-in so any worker—permanent, temporary, or vendor—can access the system in seconds without app downloads or registration. AI agents handle inbound guest requests, categorize and route them instantly, and manage maintenance workflows from submission to completion with full audit trails. The platform integrates with existing property management systems through no-code connectors, enabling live deployment in under an hour without migration or IT training.
Target Audience
Primary customers are facility services groups in hospitality, including hotels, office buildings, stadiums, and retail centers, as well as global hospitality groups seeking to automate labor-intensive workflows without replacing their workforce.
Features
- Scan & Go Access: QR-code check-in for guests and workers with role verification via hotel Wi-Fi, eliminating onboarding friction
- Reception Agent: AI-powered routing of guest requests with timestamping, categorization, and tool invocation based on context
- Maintenance Agent: One-tap request submission with priority analysis, vendor routing, status tracking, and audit trail closure
- No-code integrations with Salesforce, Cloudbeds, Duetto, Oracle, Aaveri, and Savelgraf property management systems
- Pre-trained agents on hospitality data, tools, and context for immediate operational deployment
- Real-time operational visibility dashboard tracking task status, team performance, and vendor compliance