Funding
Funding not disclosed
Founders
Product
Problem
Traditional mobile connectivity solutions often involve complex purchasing processes and fragmented customer support, leading to user frustration. This can result in extended onboarding times and a suboptimal experience for individuals and businesses requiring reliable mobile services.
Solution
DIALO provides a streamlined mobile connectivity experience through flexible, unlimited mobile plans accessible via physical SIM or eSIM. The company focuses on simplifying the entire customer journey, from plan selection to ongoing service management, ensuring a consistent and user-friendly interaction. DIALO leverages a 4.5G network to deliver high-speed data and voice services, catering to both individual consumers and business clients. Their platform includes tools for easy number porting, LADA number changes, and self-service account management through a dedicated app and user portal.
Target Audience
DIALO serves individual consumers and businesses seeking straightforward, reliable mobile connectivity solutions with flexible plan options and a simplified user experience.
Features
- Unlimited mobile plans with a fair usage policy.
- Support for both physical SIM cards and eSIM technology for device compatibility.
- 4.5G network for enhanced data speeds and connectivity.
- Simplified number porting process, including NIP retrieval via SMS.
- Free LADA number changes facilitated through customer support channels.
- APN configuration for optimal network performance: `internet.mvno230.com`.
- Roaming activation support for international connectivity.
- Mobile application for Android (with iOS app forthcoming) for balance checks and account management.
- User portal for account management and service inquiries.
- Multiple payment options including credit/debit cards, cash payments at partner locations (e.g., Oxxo, Farmacias del Ahorro), and SPEI.
- Dedicated business plans tailored for organizational needs.