Hank provides an AI‑driven voice platform that answers every incoming restoration call within seconds, 24/7, and automatically routes, qualifies, and logs the job in integrated CRM systems.
Funding
Funding not disclosed
Founders
Product
Problem
Restoration companies often miss high‑value emergency leads because calls arrive outside office hours and technicians are pulled away from mitigation work to handle dispatch tasks. This results in lost revenue and inefficient use of skilled, IICRC‑certified staff.
Solution
Hank offers an AI‑driven voice platform that answers every incoming call within 0.4 seconds, 24/7, and routes the conversation to the appropriate technician or voicemail. The system automatically captures call details, qualifies the loss, and creates a job entry in integrated CRM tools, eliminating the need for manual dispatch. By filtering spam and providing searchable transcripts with email alerts, Hank ensures that no emergency lead is missed while allowing technicians to stay focused on field work. The platform supports multi‑location routing, unified dashboards, and optional AI‑optimized website and SEO features for larger operations.
Target Audience
Primary customers are owners and managers of water, fire, mold, wind, biohazard, and specialty cleaning restoration businesses that operate multiple locations and need 24/7 lead capture.
Features
- Instant call answering (average 0.4 s) with unlimited simultaneous calls and no hold queues
- Automated job booking: schedule lookup, loss qualification, and CRM entry creation
- Smart routing with voicemail detection, fallbacks, and technician‑specific call assignment
- Spam and robocall filtering to protect staff from unwanted calls
- Full call transcripts with searchable history, email summaries, and alerts
- Multi‑location support and unified dashboard for scaling operations
- Optional AI‑optimized website, SEO content, and emergency CTAs for enterprise plans