Dialbird
Dialbird is a cloud-based phone system that unifies business calls, texts, and AI-powered phone agents in a single platform. It helps modern businesses answer every call with AI receptionists that qualify leads, book meetings, and seamlessly transfer to human team members, all from one shared business number. The platform is used by over 500 businesses and can be set up in just 53 seconds.
- Artificial Intelligence
- AI Agents
- Software Only
- Telecommunications
Funding
Founders
Product
Problem
Businesses frequently miss incoming calls when team members are unavailable, busy, or away from their desks, causing them to lose potential leads and revenue. Customer conversations are also often scattered across personal mobiles and multiple apps, making it difficult for teams to track ownership, context, and follow-ups, which leads to slow responses and poor customer experiences.
Solution
Dialbird provides a modern, cloud-based phone system that combines traditional calling and messaging features with customizable AI phone agents. The platform lets businesses deploy AI agents at any point in a call flow to answer customers 24/7, qualify leads, answer routine questions, and book meetings, then transfer the caller to a human team member when needed. All calls and messages are consolidated into shared inboxes with a single business number, giving teams complete visibility and context. AI tools automatically generate call summaries and transcripts, allowing sales and support teams to review conversations quickly and focus on closing deals. The system is designed for quick deployment, allowing businesses to go live in about a minute.
Target Audience
Primary users are sales teams, remote teams, and customer support departments at small to medium-sized businesses, including franchises and multi-location operations, that need a unified communication system and AI-powered call handling.
Features
- AI phone agents that can be trained with custom knowledge bases, files, and website links to handle role-specific tasks like lead qualification and appointment scheduling
- Shared phone numbers enabling multiple team members to make and receive calls from one business number without using personal devices
- Smart routing based on agent availability, role, and responsibility
- AI-powered call summaries and searchable transcripts for every conversation
- Visual call flow builder to design and automate call handling processes
- Bulk SMS and RCS messaging for richer, branded texts with read receipts
- Missed-call text-back automation to re-engage leads who don't get through
- Works across web, iOS, and Android apps for remote and hybrid teams