devicenow provides a subscription‑based Device as a Service (DaaS) platform that procures, stages, delivers, and manages workplace hardware—including laptops, desktops, smartphones, tablets, monitors and peripherals—across more than 190 countries. The service integrates with existing IT ecosystems via secure APIs or a Lifecycle Portal, offering next‑business‑day swaps, certified data erasure, and predictable monthly billing to simplify global device lifecycle management for large enterprises.
Funding
Funding not disclosed
Founders
Product
Problem
Enterprises with large, globally distributed workforces must procure, provision, maintain, and replace thousands of workplace devices across many countries, which requires significant upfront capital, complex vendor coordination, and ongoing lifecycle management effort.
Solution
devicenow offers a subscription‑based Device as a Service (DaaS) platform that delivers, stages, and manages laptops, desktops, smartphones, tablets, monitors and peripherals from leading manufacturers in more than 190 countries. Devices are pre‑configured, shipped to offices or home workspaces, and automatically enrolled in the customer’s IT environment via secure API or the devicenow Lifecycle Portal. The service includes next‑business‑day swap for faulty hardware, certified data erasure at end‑of‑life, and optional refurbishment or recycling, all covered by a predictable monthly fee per active device. Integration with existing procurement, ITSM or endpoint‑management tools preserves current workflows while consolidating all device contracts into a single global agreement.
Target Audience
Large enterprises and multinational organizations that manage 1,000+ IT seats and need a unified, scalable approach to workplace hardware across multiple regions.
Features
- Global device procurement and logistics network covering 190+ countries, ensuring local stock and rapid delivery
- Pre‑staging and automated enrollment of devices into the customer’s Microsoft Intune or other endpoint‑management systems
- Next‑business‑day replacement (Swap) service for any hardware failure, minimizing downtime
- End‑of‑life certified data erasure, secure device sanitization and recycling or refurbishment
- API and secure SSO‑enabled Lifecycle Portal for ordering, incident handling, returns and reporting
- Predictable per‑device monthly billing with usage‑based pricing and no upfront capital expense
- Manufacturer‑agnostic catalog (HP, Dell, Lenovo, Apple, etc.) with role‑based device selection
- Integrated warranty, maintenance and support included in the subscription