Dello AI provides Arabic‑first voice AI agents tailored for GCC customer teams, enabling natural, bilingual conversations in Arabic and English for support, healthcare, banking, hospitality, and sales. The platform delivers sub‑second responses, enterprise‑grade security with ISO 27001 certification, and handles over 1 million calls per month across 50+ countries, offering a reliable, high‑uptime solution for large‑scale voice interactions.
Funding
Funding not disclosed
Founders
Product
Problem
Customer service teams in Saudi Arabia and the GCC often struggle with language barriers, limited scalability, and high operational costs when providing support in Arabic, leading to long wait times and inconsistent service quality.
Solution
Dello AI offers an Arabic‑first voice AI platform that enables enterprises to deploy conversational agents capable of handling support, healthcare, banking, hospitality, and sales interactions in both Arabic and English. The agents deliver sub‑second responses and incorporate runtime governance to ensure compliance and accuracy during live calls. Enterprise‑grade security, including ISO 27001 certification, protects data while the platform guarantees 99.9% uptime. By processing emotion and predicting user needs, the AI provides natural, context‑aware conversations at scale, allowing organizations to manage thousands of simultaneous calls without additional human staff.
Target Audience
Primary customers are large enterprises and regional service teams in Saudi Arabia and the GCC operating contact centers in sectors such as customer support, healthcare, banking, hospitality, and sales.
Features
- Native Arabic and English language models optimized for Saudi and GCC dialects
- Sub‑second response times for real‑time conversational flow
- Runtime governance layer to enforce business rules and compliance during calls
- ISO 27001‑certified security infrastructure with enterprise SLA guarantees
- Ability to handle 1,000+ concurrent calls, supporting infinite scaling
- Pre‑built use‑case templates for support, healthcare routing, banking services, hospitality bookings, and sales lead qualification