Deliver In Person provides a tech‑enabled same‑day delivery service for Australian e‑commerce brands, offering live parcel tracking, email/SMS notifications, and proof‑of‑delivery data. The platform integrates with Shopify and custom APIs to handle bulk shipments with a >99% first‑attempt success rate, ensuring parcels arrive on time and in full within an 8‑hour window.
Funding
Funding not disclosed
Founders
Product
Problem
E‑commerce customers often experience missed delivery windows and incomplete shipments, leading to frustration, increased support inquiries, and reduced brand loyalty.
Solution
Deliver In Person offers a tech‑enabled, experience‑driven delivery service that integrates live tracking, email and SMS notifications, and a high first‑attempt delivery success rate. By acting as an extension of the brand, the service ensures parcels arrive on time and in full, typically within an 8‑hour window for same‑day deliveries. Real‑time tracking and proof‑of‑delivery data are shared with both senders and recipients, reducing post‑purchase support tickets. The platform supports bulk shipments, multi‑drop logistics, and integrates with Shopify, enabling brands to maintain consistent post‑purchase experiences at scale.
Target Audience
Primary customers are e‑commerce brands and online retailers in Australia seeking reliable, on‑time delivery for metro‑area orders, particularly those using Shopify or similar platforms.
Features
- Live parcel tracking with email and SMS updates for both senders and recipients
- >99.0% first‑attempt delivery success and 99.6% in‑full on‑time performance
- Same‑day delivery capability for orders placed by 1 pm, with delivery by 8–9 pm
- Proof‑of‑delivery capture and real‑time status visibility via a web portal
- Bulk order handling with automatic grouping and driver assignment
- Integration options for Shopify and custom API connections
- Flexible delivery instructions, including neighbor drop‑off or safe‑spot placement