Delfa offers an AI‑native Patient Relationship Management platform that automates clinical trial patient recruitment. Its multilingual AI agents capture leads, prescreen participants, and send multi‑channel reminders while syncing data in real time with existing CTMS, giving recruitment teams full visibility and control over the enrollment funnel.
Funding
Funding not disclosed
Founders
Product
Problem
Clinical research sites often struggle with slow patient recruitment due to manual outreach, fragmented communication, and time‑consuming data entry into clinical trial management systems (CTMS). These inefficiencies lead to delayed enrollments, high administrative overhead, and increased risk of missed appointments and participant drop‑out.
Solution
Delfa provides an AI‑native Patient Relationship Management (PRM) platform that automates the end‑to‑end recruitment workflow while keeping human staff in control of the patient experience. The system uses multilingual AI agents to capture leads via chat, prescreen by phone, and send personalized reminders through SMS, email, or voice calls, matching participants to study criteria from the site’s database. Integration with existing CTMS synchronizes recruitment data in real time, eliminating manual entry and reducing errors. A unified dashboard offers full visibility of the recruitment funnel—from lead generation to enrollment—allowing teams to monitor performance and intervene when needed. Human‑in‑the‑loop oversight and guardrails prevent AI hallucinations and ensure compliance with clinical safety standards.
Target Audience
Primary customers are clinical research sites and contract research organizations that manage patient recruitment and need to accelerate enrollment while reducing administrative burden.
Features
- AI agents handle lead capture, prescreening calls, and multi‑channel reminder outreach (SMS, email, voice) in multiple languages
- Real‑time synchronization with any CTMS, updating participant records automatically as outreach progresses
- Centralized view of all calls, notes, and status updates for the entire recruitment team
- Configurable Agent Operating Procedures (AOPs) and 30+ quality metrics to monitor AI performance and prevent errors
- Automated database queries to match participants to study eligibility criteria, reducing manual screening time
- Scalable outreach engine that expands conversation volume without increasing headcount