Dealt provides a white-label service platform that enables retailers and e-commerce businesses to integrate over 300 service offerings, including installation and maintenance, directly into their sales channels through an API and customizable platform. This solution addresses the challenge of enhancing customer experience and increasing revenue by allowing businesses to offer comprehensive service packages alongside their products.
Funding
$8.8M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
HFounders
Product
Problem
Retailers and e-commerce businesses face challenges in providing comprehensive service offerings, such as installation, maintenance, and repair, directly through their sales channels. Integrating and managing a wide array of services can be complex, hindering customer experience and limiting potential revenue streams.
Solution
Dealt offers a white-label service platform that enables retailers and e-commerce businesses to seamlessly integrate over 300 service offerings into their existing sales channels. Through an API and customizable platform, businesses can offer services like installation, assembly, maintenance, and repairs alongside their products. Dealt provides the technological tools, a network of certified experts, and end-to-end operational management, allowing businesses to enhance customer experience, increase conversion rates, and develop recurring revenue streams through service subscriptions.
Target Audience
Dealt primarily targets retailers and e-commerce businesses looking to enhance their customer experience and increase revenue by offering comprehensive service packages alongside their products.
Features
- API for integrating services directly into e-commerce purchase funnels
- Customizable platform for offering a complete range of services
- In-store solutions for sales representatives and customer self-service via kiosks
- Access to a network of over 10,000 certified professional experts
- Coverage across various service categories, including DIY, gardening, multimedia, and concierge services
- Management of all operations, including expert selection, training, and customer support
- Unified shopping cart for simplified product and service payments
- Assurance AXA "Professional Civil Liability"
- "Satisfied or Redone!" guarantee