Hero delivers enterprise‑grade AI agents that automate manual workflows across finance, HR, procurement, and IT systems such as Oracle, SAP, and ServiceNow. The platform provides production‑ready agents within two weeks, adding a new agent each year to continuously lower support costs and replace labor‑intensive processes with software‑driven automation.
Funding
Funding not disclosed
Founders
Product
Problem
Enterprises using legacy ERP, HCM, and IT management systems must rely on highly specialized systems engineers to handle the remaining 30% of manual, error‑prone tasks that the core software does not automate. This creates high support costs, slow month‑end close, and frequent procurement or HR errors.
Solution
Hero provides AI‑driven software agents that automate these manual workflows across finance, HR, procurement, and IT platforms such as Oracle, SAP, Workday, ServiceNow, Coupa, Jira, Anaplan, and Slack. The agents are production‑ready within two weeks and receive a new version each year, continuously reducing the need for human intervention. By analyzing data in real time, the agents flag duplicate invoices, reconcile headcount and cost‑center data, answer policy questions, and handle routine support tickets. The AI operates directly on the enterprise applications, eliminating the gap between existing ERP functionality and the tasks that still require labor. As the agents are updated annually, support costs decline the longer a customer runs Hero.
Target Audience
Primary customers are large enterprises that run legacy ERP, HCM, and IT management platforms and need to reduce manual back‑office workloads in finance, human resources, procurement, and IT operations.
Features
- Rapid deployment of AI agents in 2 weeks, with yearly updates that improve coverage and reduce manual effort
- Native integration with major enterprise systems (Oracle, SAP, Workday, ServiceNow, Coupa, Jira, Anaplan, Slack)
- Automated detection and prevention of procurement errors such as duplicate invoices and contract‑payment mismatches
- AI‑powered HR self‑service that answers policy queries, manages benefits, and streamlines employee requests
- Finance automation that consolidates headcount, cost‑center, and product data to eliminate spreadsheet‑based reconciliations
- IT workflow agents that handle SaaS and support ticket routing, lowering labor and licensing overhead
- Secure, enterprise‑grade AI architecture with ISO 42001 and SOC 2‑Type 1 compliance