Lily is an AI‑powered HR assistant that integrates with Slack and Microsoft Teams and connects to HRIS platforms such as HiBob, BambooHR, and Personio to deliver instant, 24/7 answers to routine employee questions. It also uses role and tenure data to recommend personalized career paths, mentorship, and learning resources, and provides HR leaders with analytics on FAQ volume and process bottlenecks.
Funding
Funding not disclosed
Founders
Product
Problem
HR teams spend a large portion of their time answering repetitive employee inquiries about policies, benefits, and onboarding, which creates bottlenecks, delays, and limits the ability to scale support as the workforce grows.
Solution
Lily is an AI‑driven HR assistant that connects directly to the communication tools employees already use—Slack and Microsoft Teams—and to existing HR information systems such as HiBob, BambooHR, and Personio. Using natural‑language processing and a continuously updated knowledge base, Lily delivers instant, accurate answers to routine HR questions 24 hours a day. The assistant also analyzes role, tenure, and skill data to suggest personalized career paths, mentorship opportunities, and learning resources, helping employees progress within the organization. By logging interaction patterns, Lily provides HR leaders with analytics on FAQ volume, engagement trends, and process bottlenecks, enabling data‑informed improvements to HR strategy. The solution is delivered as a cloud service with end‑to‑end encryption and compliance controls, allowing HR teams to shift focus from administrative triage to strategic initiatives.
Target Audience
The primary customers are HR departments of mid‑size to large enterprises that rely on Slack or Microsoft Teams for internal communication and use HRIS solutions such as HiBob, BambooHR, or Personio.
Features
- Native integration with Slack and Microsoft Teams for real‑time, in‑context employee queries
- Bi‑directional connectors to major HRIS platforms (HiBob, BambooHR, Personio) to pull policy and employee data
- NLP engine that parses natural language questions and returns policy‑compliant answers with confidence scores
- Proactive career‑development module that recommends role‑based learning paths, mentorship matches, and internal mobility options
- Analytics dashboard that visualizes ticket volume, common question categories, and onboarding latency metrics
- Automated FAQ trend detection and knowledge‑base enrichment to continuously improve response accuracy
- Secure, HIPAA‑compatible data handling with encryption at rest and in transit, plus role‑based access controls