Operation-heavy enterprises rely on fragmented ERP, WMS, CRM, IoT and other legacy systems that do not communicate in real time. The resulting manual handoffs create delays, data inconsistencies, and elevated error rates across supply‑chain, manufacturing, healthcare and field‑service workflows. These gaps also degrade customer‑facing service levels because operational issues surface only after they impact the end user.
Funding
Funding not disclosed
Founders
Product
Problem
Operation-heavy enterprises rely on fragmented ERP, WMS, CRM, IoT and other legacy systems that do not communicate in real time. The resulting manual handoffs create delays, data inconsistencies, and elevated error rates across supply‑chain, manufacturing, healthcare and field‑service workflows. These gaps also degrade customer‑facing service levels because operational issues surface only after they impact the end user.
Solution
Datanomous delivers WALI, an AI‑driven operational intelligence platform that ingests every signal from connected enterprise systems and applies continuous anomaly detection, multi‑agent reasoning and risk‑based governance to identify problems as they occur. The engine automatically coordinates people, AI assistants and downstream systems to execute corrective actions without human intervention, while a parallel Shoor AXP layer handles omnichannel customer interactions in sub‑second latency. Continuous learning captures outcomes in an experience ledger, refining models and optimization rules on each cycle. The platform is deployed on the client’s cloud environment within 90 days, preserving data sovereignty and eliminating vendor lock‑in. By unifying plan and floor realities, WALI reduces cross‑system handoffs, improves operational efficiency and lifts service‑level performance across multiple industries.
Target Audience
Primary customers are mid‑to‑large warehouses & logistics providers, hospitals and clinical networks, discrete manufacturers, and field‑service organizations that operate complex, multi‑system workflows and need real‑time operational intelligence.
Features
- Real‑time AI brain with anomaly detection, multi‑agent reasoning, and continuous optimization across ERP, WMS, CRM, SCADA, IoT and other data sources
- Governance engine that scores risk, auto‑executes low‑risk actions, routes medium‑risk decisions for human approval, and escalates high‑risk events with full audit trails
- Integrated AI assistants (personal agents) for each role, providing proactive recommendations and autonomous execution via system APIs (direct writes to ERP/WMS/CRM)
- RPA and n8n workflow connectors that enable end‑to‑end automation of routine processes without custom coding
- Shoor AXP omnichannel interface handling voice, WhatsApp, SMS, email and web chat with response times as low as 800 ms
- Mobile and web dashboards delivering live KPI visualizations, anomaly alerts and root‑cause insights
- Experience ledger that records every outcome, feeding back into model training for incremental performance gains
- Plug‑and‑play connectors and adapters for SAP, MES, HIS/EMR, fleet TMS and other industry‑specific systems