Dashworks is an AI-powered knowledge assistant that connects various company applications to provide real-time answers to employee inquiries, significantly reducing response times. By automating 87% of product, support, and sales questions, it enhances productivity and streamlines information access across teams.
Funding
$9.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
GVPV+1Founders
Product
Problem
Employees often struggle to find information scattered across various company applications, leading to wasted time and reduced productivity. Information silos and the need to search multiple platforms make it difficult to quickly access answers to common product, support, and sales questions.
Solution
Dashworks is an AI-powered knowledge assistant that connects to a company's applications and knowledge bases to provide real-time answers to employee inquiries. Unlike traditional enterprise search, Dashworks uses agentic search to find the latest data where it lives, eliminating data duplication and security risks. By unifying information access, Dashworks helps teams reduce response times, increase satisfaction, and improve overall efficiency. The platform offers customizable AI assistants for various use cases, including new hire onboarding, product support, sales enablement, and engineering support.
Target Audience
Dashworks primarily targets teams in product, support, sales, and engineering roles within organizations ranging from hypergrowth startups to Fortune 500 companies.
Features
- Connects to various applications, websites, and documents to create a unified search experience
- Provides real-time answers with citations, ensuring access to the latest information
- Offers customizable AI assistants for different teams and use cases
- Integrates directly into Slack and can be used as a browser homepage
- Supports zero-data retention for enhanced security and compliance
- Compatible with AI models like GPT-4o, Claude, Gemini Pro, and Llama 3
- Provides instant setup without lengthy indexing processes
- Offers enterprise-grade security with SOC-2 Type 2, GDPR, and HIPAA Type 2 compliance