DappleOS is a cloud‑based platform that unifies clinical, business, and operational workflows for aesthetic and telehealth clinics, offering integrated scheduling, billing, inventory management with barcode scanning, and compliance tools aligned with Australian regulations. Its built‑in AI, DappleAI, provides real‑time insights, automates administrative tasks, and supports personalized patient engagement through a portal with messaging, treatment plans, and eCommerce capabilities.
Funding
Funding not disclosed
Founders
Product
Problem
Clinics in the aesthetic and telehealth sectors often manage separate systems for clinical documentation, scheduling, inventory, billing, and patient communication, leading to inefficient workflows, compliance risks, and missed revenue opportunities.
Solution
DappleOS provides a unified, purpose-built platform that consolidates clinical, business, and operational functions into a single cloud-based system. The platform supports Medicare and MIMS scripting, integrated photo/video capture, pathology requests, and digital consent forms, while also handling stock management with barcode scanning and automated Schedule 4 drug tracking. Business tools include real-time analytics, automated marketing, eCommerce, and integrated payments, enabling clinics to monitor performance and drive growth. Operational features such as appointment scheduling, billing, contractor payroll, and a cloud phone system streamline day‑to‑day management. A patient portal offers direct messaging, treatment plans, before‑and‑after galleries, and skincare purchasing, enhancing engagement and reducing no‑shows. Built‑in AI (DappleAI) assists clinicians by summarizing data, suggesting next steps, and automating administrative tasks, ensuring compliance with Australian regulatory standards.
Target Audience
Primary customers are aesthetic and telehealth clinics in Australia that require an integrated solution for clinical documentation, compliance, inventory, and business growth.
Features
- Integrated clinical suite with Medicare/MIMS scripting, photo‑video documentation, pathology referrals, and digital consent/aftercare forms
- Real‑time barcode scanning and automated Schedule 4 drug book for batch, expiry, and prescriber tracking
- Comprehensive business module with advanced metrics, automated marketing (SMS/email), eCommerce, payments, packages, rewards, and gift cards
- Operations hub offering appointment scheduling, billing, subscriptions, cloud phone system, and contractor payroll generation
- Patient portal providing secure messaging, personalized treatment plans, before‑after galleries, skincare sales, and form management
- DappleAI layer that captures key data, generates AI‑driven insights and summaries, and supports clinicians with decision guidance
- Secure, encrypted data storage and regulator‑ready audit reporting aligned with Australian standards