Operatorr provides a digital platform for pet insurance that offers subscription-based health coverage, including reimbursements for illnesses, injuries, and preventive care. The service includes unlimited access to veterinary advice, enabling pet owners to manage their pets' health costs transparently and efficiently.
Funding
$16.8M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Unexpected veterinary costs due to accidents, illnesses, or preventative care can create a financial burden for pet owners. Traditional pet insurance options often involve complex policies, hidden fees, and slow reimbursement processes, making it difficult for owners to manage their pet's healthcare expenses effectively.
Solution
Dalma provides subscription-based pet health coverage designed to simplify pet insurance and provide transparent, efficient cost management. The platform offers customizable plans that reimburse veterinary expenses, including consultations, surgeries, hospitalizations, and alternative therapies. With options for coverage up to 100% and a 2,500€ annual limit, pet owners can tailor their insurance to meet their specific needs. Dalma streamlines the reimbursement process, with many claims processed in under 48 hours, and offers unlimited access to veterinary advice through its mobile app, ensuring pet owners have continuous support for their pets' health and well-being.
Target Audience
Dalma primarily targets pet owners in France and Germany seeking transparent, user-friendly, and comprehensive health insurance for their dogs and cats.
Features
- Customizable insurance plans with varying reimbursement rates (60% to 100%) and annual coverage limits (1,000€ to 2,500€)
- Comprehensive coverage for accidents, illnesses, surgeries, hospitalizations, and alternative treatments
- Optional "wellness" package covering preventative care, including vaccinations, sterilization, and parasite control, up to 200€ annually
- Fast claim processing with reimbursements within 48 hours
- Unlimited access to veterinary professionals via chat, video call, or phone through the Dalma mobile app
- Digital claims submission via the mobile app, requiring only a photo of the invoice and a completed claim form
- No hidden fees, management fees, or deductible costs
- Multi-pet discount of 15% for owners insuring multiple pets simultaneously
- Clear policy terms with a 12-month minimum commitment, cancellable thereafter
- Reduced waiting periods for illness-related claims upon submission of a veterinary health certificate