Live Persona provides AI‑driven, real‑time assistance for B2B sales calls by surfacing precise answers from a unified knowledge base the moment a relevant cue is detected.
Funding
Funding not disclosed
Founders
Product
Problem
Sales reps often lack immediate access to relevant knowledge—FAQs, battlecards, pricing details—during live calls, leading to delays, missed opportunities, and inconsistent messaging.
Solution
Live Persona (Cymon) provides AI-driven, real-time assistance that surfaces precise answers from a unified knowledge base the moment a relevant cue is detected in a call. The platform integrates with major conferencing and CRM tools (Zoom, Teams, Google Meet, Gong, Salesforce, HubSpot, etc.) and operates without any prompts or manual input. It delivers silent, on-screen suggestions to the rep before they finish speaking, or can join the call as a named AI participant delivering voice responses. The system continuously ingests and updates content from call recordings, Slack, docs, battlecards, and pricing sheets, applying proprietary coaching and personalization layers to match each rep’s voice and role. This enables consistent, instant coaching, faster objection handling, and accelerated deal progression.
Target Audience
Primary customers are B2B sales organizations—account executives, sales engineers, revenue operations, and customer success teams—that need instant, accurate information during revenue calls to improve consistency and speed of deal closure.
Features
- Real-time answer delivery that appears on the rep’s screen before the question is finished, requiring no manual triggers
- Silent coaching mode and optional AI participant mode for voice responses, supporting both invisible and active personas
- Automatic ingestion of all sales knowledge sources (calls, Slack, FAQs, battlecards, case studies, pricing sheets, docs) to keep the knowledge base current
- Insight Curator mines top calls for FAQs, stories, and objections; Coaching Layer applies proprietary sales methodologies; Personalization adapts tone to each rep’s voice
- Proactive interjection of pre-approved responses for pricing objections, competitor mentions, and buying signals
- Vibe Cloning allows creation of custom AI personas (e.g., Sales Engineer, RevOps Analyst, CSM) in 30 seconds, with 15+ pre-built roles available
- Seamless integration with popular conferencing and sales platforms (Zoom, Teams, Google Meet, Gong, Chorus, Fireflies, Slack, Salesforce, HubSpot)