Current Software provides a modern, cloud-native utility billing platform designed to streamline customer management operations for small utilities. The system features automated billing generation, an intuitive user experience, and integrated reporting capabilities. It enhances efficiency through one-click integrations and improves customer relations via a self-service payment portal and multi-channel communication tools.
Funding
Funding not disclosed
Founders
Product
Problem
Many small to medium-sized utility companies still rely on outdated, difficult-to-use billing systems, leading to inefficiencies, increased administrative costs, and customer dissatisfaction. These legacy systems often involve unwieldy spreadsheets and messy data transfers, hindering operational efficiency and the ability to provide modern customer service.
Solution
Current Software provides a cloud-native utility billing platform designed to streamline operations and enhance customer management. The platform automates billing processes, allowing utilities to generate bills in minutes instead of days, and offers a user-friendly interface for easy navigation. With features like a customer payment portal, multi-channel communication, and native charts and reports, Current Software enables utilities to put customers first and access the data they need when they need it. The platform also includes proactive delinquency management tools to help utilities get ahead of delinquent accounts and boost their bottom line.
Target Audience
The primary target audience is small to medium-sized utility companies with fewer than 10,000 service connections seeking to modernize their billing processes and improve customer satisfaction.
Features
- Automated billing to generate bills quickly and accurately
- Delinquency management tools to configure policies, notices, and fees
- Customer portal with flexible payment options and multi-channel communications
- Native charts and reports for real-time data access
- One-click integrations to eliminate spreadsheets and messy data transfers
- Automated late list generation for easy actioning
- Customer usage insights and direct communication via alerts