Curbee provides a mobile service platform that enhances automotive maintenance by integrating real-time technician tracking, dynamic appointment booking, and performance analytics. This technology addresses inefficiencies in traditional car care delivery, resulting in improved customer satisfaction and increased operational efficiency for dealerships.
Funding
$14.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Traditional automotive service models require customers to bring their vehicles to a dealership or service center, leading to inconvenience and potential delays. Dealerships face challenges in optimizing service bay utilization and expanding service capacity due to physical space limitations and staffing constraints.
Solution
Curbee offers a mobile service platform that enables automotive dealerships to provide on-demand maintenance and repair services directly to customers at their preferred location. The platform integrates dynamic appointment booking, real-time technician tracking, and a mobile service app to streamline operations and enhance customer satisfaction. By leveraging AI-powered scheduling and predictive maintenance analytics, Curbee optimizes technician routes, minimizes downtime, and facilitates personalized customer communication. The system integrates with existing dealer management systems (DMS) to provide a comprehensive solution for managing mobile service operations, increasing customer loyalty, and driving revenue growth.
Target Audience
Curbee's primary customers are automotive dealerships looking to enhance customer loyalty, increase service revenue, and optimize their service operations through mobile service offerings.
Features
- Dynamic appointment scheduling with customer self-service options and business development center integration
- Real-time technician tracking with route progress monitoring and exception alerts
- Mobile service app guiding technicians through the entire service process, including MPVI (Multi-Point Vehicle Inspection) and digital form completion
- AI-powered scheduling to optimize technician routes and minimize travel time
- Predictive maintenance analytics for proactive service recommendations and upsell opportunities
- Integration with existing dealer management systems (DMS) for seamless data flow
- Digital vehicle health check with walk-around video to document vehicle condition
- Performance insights and analytics for continuous improvement of technician performance and route efficiency