Cuber AI provides a hyperautomation platform that helps enterprises automate IT help desks, customer support, and sales processes using generative AI-powered bots. The platform includes front-end, transactional, and generative AI bots, plus a low-code tool called Botzforce for building and deploying automations. It integrates with 50+ IT tools and offers built-in analytics for real-time performance optimization.
Funding
Funding not disclosed
Founders
Product
Problem
Enterprises struggle to manage high volumes of IT help desk tickets, customer support inquiries, and routine business processes, leading to slow response times, high operational costs, and inconsistent service quality. Manual workflows and legacy automation tools are often rigid, expensive, and unable to scale with demand.
Solution
Cuber AI provides a hyperautomation platform that combines generative AI, conversational AI, and low-code automation to run business operations on autopilot. The platform includes front-end bots that engage customers in real time, transactional bots that handle routine tasks, and generative AI bots that deliver intelligent automation across customer experience, IT operations, and content creation. Built on the Botzforce low-code platform, it enables enterprises to continuously automate processes without deep technical expertise. The solution integrates with 50+ IT tools for unified visibility and includes built-in analytics to optimize bot performance continuously.
Target Audience
Primary customers are enterprises across IT operations, customer service, and sales functions, including managed service providers, SaaS healthcare companies, and large organizations seeking to automate help desk and customer support workflows.
Features
- Front-end enterprise bots powered by generative AI that engage customers in real time and resolve questions that would otherwise become support tickets
- Transactional bots designed to automate routine business operations and IT help desk workflows
- Generative AI bots covering NLP, text, video, and audio generation for 24/7 customer support
- Botzforce low-code/no-code platform for creating and deploying automation bots without extensive programming
- Seamless integration with 50+ IT tools including ServiceNow and Salesforce Cloud for unified visibility
- Built-in real-time analytics to monitor and continuously optimize bot performance
- Cuber Botz Store, a marketplace for discovering, buying, and selling pre-built automation bots