Crubing.com provides a platform that leverages WhatsApp and AI to automate and streamline customer communications for B2C businesses. The platform focuses on helping real estate companies improve sales processes through efficient customer engagement and deal closing.
Funding
Funding not disclosed
Founders
Product
Problem
Many B2C businesses struggle to efficiently manage customer communications on WhatsApp, leading to slow response times, inconsistent information, and missed sales opportunities. Traditional customer service operations often have limited scalability, are restricted to office hours, and can be expensive to maintain across multiple languages.
Solution
Nely.ai provides an AI-powered platform that automates and streamlines customer interactions for B2C businesses using WhatsApp. The platform connects to existing WhatsApp numbers, automatically answering customer questions and assigning conversations to the appropriate team members, which are then sent to the company's CRM. Nely.ai is available 24/7, providing instant, personalized responses in over 50 languages, ensuring consistent data and unlimited scalability. This allows businesses to focus on important conversations and close more deals, while reducing operational costs.
Target Audience
The primary target audience includes businesses in real estate, automotive, e-commerce, healthcare, food & beverage, and marketing agencies that want to automate customer service and sales processes on WhatsApp.
Features
- Connect and manage multiple WhatsApp numbers in one place
- AI-powered chatbot for automatic responses to customer inquiries
- Automated conversation assignment to team members and CRM integration
- Bulk WhatsApp messaging for marketing campaigns
- Shared inbox for team collaboration
- Support for over 50 languages
- Assistance with blue checkmark verification