About CRM Messaging

CRM-Messaging provides a global SMS and WhatsApp communication platform that integrates directly with customer relationship management (CRM) systems to enhance customer engagement and streamline marketing campaigns. The solution addresses the need for compliant, efficient communication by enabling businesses to send personalized messages and transactional notifications across multiple channels, improving customer interaction and satisfaction.

<problem> Many businesses struggle to efficiently manage customer communications across multiple channels, leading to fragmented interactions and reduced engagement. Integrating SMS and WhatsApp messaging into existing CRM systems can be complex and costly, hindering effective marketing and support efforts. </problem> <solution> CRM-Messaging offers a unified communication platform that integrates directly with CRM systems, enabling businesses to streamline customer engagement through SMS, WhatsApp, MMS, email, and live chat. The platform allows users to send personalized messages, transactional notifications, and marketing campaigns across multiple channels, enhancing customer interaction and satisfaction. By consolidating communication tools within the CRM, businesses can improve efficiency, nurture customer loyalty, and drive revenue growth. CRM-Messaging also supports integration with existing messaging providers, giving businesses greater control over credits and phone numbers. </solution> <features> - Seamless integration with popular CRM systems like HubSpot, Zoho CRM, Salesforce, and Highlevel - Multi-channel communication support: SMS, WhatsApp, MMS, email, and live chat - Automated messaging workflows based on keyword or event triggers - Personalized messaging capabilities with templates and customer fields - Campaign scheduling with start, pause, and end dates - Contact management features to organize customer information - Two-way messaging for real-time communication with customers - Integration with automation tools like Pabbly, Zapier, and Make - Option to use existing messaging providers like Twilio, Nexmo/Vonage, and WhatsApp Cloud API - Analytics dashboard to track campaign performance and customer engagement </features> <target_audience> CRM-Messaging primarily targets marketing, sales, and support teams in retail, e-commerce, travel, hospitality, BFSI, real estate, wellness, and higher education sectors seeking to enhance customer engagement and streamline communication processes. </target_audience> <revenue_model> CRM-Messaging operates on a pay-as-you-go model with additional subscription plans, including a Starter plan at $99 per month and a Growth plan at $499 per month, with custom enterprise contracts available. </revenue_model>

What does CRM Messaging do?

Where is CRM Messaging located?

CRM Messaging is based in Noida, India.

When was CRM Messaging founded?

CRM Messaging was founded in 2022.

Location

Noida, India

Founded

2022

Employees

8 employees

Find Investable Startups and Competitors

Search thousands of startups using natural language

AI voice (2021+)underground pipe robots energy flexibility software

Start Searching

CRM Messaging

⚠️ AI-generated overview based on web search data – may contain errors, please verify information yourself! You can claim this account with your email domain to make edits.

Executive Summary

crm-messaging.cloud 5K+

Founded 2022 – Noida, India

Funding

No funding information available.

Team (5+)

No team information available.

Company Description

Problem

Many businesses struggle to efficiently manage customer communications across multiple channels, leading to fragmented interactions and reduced engagement. Integrating SMS and WhatsApp messaging into existing CRM systems can be complex and costly, hindering effective marketing and support efforts.

Solution

CRM-Messaging offers a unified communication platform that integrates directly with CRM systems, enabling businesses to streamline customer engagement through SMS, WhatsApp, MMS, email, and live chat. The platform allows users to send personalized messages, transactional notifications, and marketing campaigns across multiple channels, enhancing customer interaction and satisfaction. By consolidating communication tools within the CRM, businesses can improve efficiency, nurture customer loyalty, and drive revenue growth. CRM-Messaging also supports integration with existing messaging providers, giving businesses greater control over credits and phone numbers.

Features

Seamless integration with popular CRM systems like HubSpot, Zoho CRM, Salesforce, and Highlevel

Multi-channel communication support: SMS, WhatsApp, MMS, email, and live chat

Automated messaging workflows based on keyword or event triggers

Personalized messaging capabilities with templates and customer fields

Campaign scheduling with start, pause, and end dates

Contact management features to organize customer information

Two-way messaging for real-time communication with customers

Integration with automation tools like Pabbly, Zapier, and Make

Option to use existing messaging providers like Twilio, Nexmo/Vonage, and WhatsApp Cloud API

Analytics dashboard to track campaign performance and customer engagement

Target Audience

CRM-Messaging primarily targets marketing, sales, and support teams in retail, e-commerce, travel, hospitality, BFSI, real estate, wellness, and higher education sectors seeking to enhance customer engagement and streamline communication processes.

Revenue Model

CRM-Messaging operates on a pay-as-you-go model with additional subscription plans, including a Starter plan at $99 per month and a Growth plan at $499 per month, with custom enterprise contracts available.