Credular provides an AI-powered platform that automatically converts smartphone videos of maintenance, repair, and assembly processes into structured step-by-step instructions. The platform transforms these guides into interactive, decision-based workflows for field use, helping industrial companies preserve expert knowledge and reduce documentation time by up to 90%. Credular supports export to PDF, Word, HTML, and PowerPoint, and integrates with enterprise systems like SAP, Salesforce, and MES via REST API.
Funding
Funding not disclosed
Founders
Product
Problem
Industrial companies face significant knowledge loss when experienced technicians retire or leave, as their expertise in maintenance, repair, and assembly processes often remains undocumented. Creating traditional instruction manuals is time-consuming and expensive, leading to inconsistent service quality, longer onboarding times for new employees, and increased error rates during critical operations.
Solution
Credular provides an AI-powered platform that automatically converts videos of work processes into structured, step-by-step instructions. Users simply record a maintenance, repair, or assembly task with a smartphone, and the system's AI recognizes individual work steps, generating a complete guide with text, images, and safety instructions. These guides can be further transformed into interactive, guided processes with decision logic, allowing workers to capture measurements, IO/NIO status, and photos directly during execution. The platform enables organizations to organize content by location, machine, and department, with versioning, approval workflows, and role-based access control, making expert knowledge available globally and consistently.
Target Audience
Primary customers are service, maintenance, and production teams at machinery manufacturers and production companies in the DACH region, including system manufacturers and industrial enterprises seeking to standardize global service operations and preserve expert knowledge.
Features
- AI-powered video-to-guide conversion that automatically detects work steps and generates instructions with text and images
- Guide-to-process functionality that links instructions into guided workflows with decision logic for capturing measurements, IO/NIO status, and photos
- Three output formats: video-based, image-based, and illustration-based instructions for different use cases
- Automatic translation into over 30 languages and AI-generated voiceovers
- Export to PDF, Word, HTML, and PowerPoint with no vendor lock-in
- REST API integration with SAP, Salesforce, MES, and other enterprise systems, plus SSO and on-premise deployment options
- Customizable templates, glossaries, and terminology management to maintain consistent company-specific language
- Role-based access control, versioning, and approval workflows for content governance
- GDPR-compliant hosting exclusively on servers in Germany and Europe, with ISO/IEC 27001 certification in preparation