CrafterQ provides a no‑code AI agent platform that lets businesses build custom chatbots trained on their own documents, FAQs, and knowledge bases. The agents can be deployed across websites, e‑commerce stores, mobile apps, and messaging or voice channels to engage visitors in real time, capture intent, and handle 24/7 support, while analytics and auto‑retraining keep responses accurate and up‑to‑date.
Funding
Funding not disclosed
Founders
Product
Problem
Many businesses lose potential sales and support opportunities because website visitors and customers must wait for human agents or interact with generic chatbots that lack specific product knowledge, leading to low conversion rates and inefficient support.
Solution
CrafterQ offers an AI agent platform that lets organizations create custom chatbots trained on their own documents, FAQs, and knowledge bases. Users can build agents without coding, define brand-aligned personalities, and deploy them across websites, e‑commerce stores, mobile apps, and messaging or voice channels. The platform provides real‑time, personalized conversations that capture intent, answer detailed product questions, and guide visitors toward conversion, while also handling 24/7 support queries. Continuous auto‑retraining and analytics help improve response accuracy and keep the agents up‑to‑date with evolving content. Integration options include API‑first access, custom domains, and multi‑agent management for different business units.
Target Audience
Primary customers are mid‑size to enterprise businesses that need AI‑driven sales, marketing, and support assistants for their websites and digital channels, including e‑commerce retailers, SaaS providers, and B2B firms.
Features
- No‑code builder to create AI agents in minutes, training on websites, documents, FAQs, and other data sources
- Customizable system prompts for brand voice, personality, and rule‑based behavior
- Omnichannel deployment to websites, e‑commerce platforms, mobile apps, messaging services, and voice interfaces
- Multilingual support with seamless mid‑conversation language switching
- Auto‑retraining schedules (weekly, daily) and a playground for testing and fine‑tuning responses
- Analytics dashboard with performance metrics, content gap detection, and real‑time chat log monitoring
- API‑first architecture and API access for custom UI integrations and workflow automation
- Multi‑agent and team collaboration features, including role‑based access and custom domain hosting