Counsel Health provides on-demand virtual healthcare by integrating context-aware medical AI with licensed physician consultations. Users receive initial guidance from the free AI, with the option to seamlessly escalate to a board-certified doctor for diagnosis, treatment, and prescriptions. The platform unifies health records to offer continuous, personalized care across medical advice, urgent care, and primary care needs.
Funding
$11M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Patients often face delays in accessing timely medical advice, leading to unnecessary emergency room visits and increased healthcare costs. Traditional telehealth platforms primarily focus on encounter-based urgent care, lacking the ongoing, asynchronous communication needed for comprehensive care.
Solution
Counsel Health provides a messaging-based virtual medical practice that offers patients continuous access to personalized medical advice from licensed physicians. Through a user-friendly mobile application, patients can submit medical questions across any specialty and receive timely responses from clinicians. Counsel Health integrates with existing Electronic Health Records (EHRs) via Health Information Exchanges (HIEs) to ensure physicians have access to up-to-date patient information, providing informed and personalized advice. This approach aims to improve patient engagement, reduce unnecessary medical expenses, and act as a clinical front door for health plans.
Target Audience
Counsel Health primarily serves health plans and provider groups seeking to improve care access, reduce medical expenses, and enhance patient engagement, as well as individual patients seeking timely medical advice.
Features
- Messaging-based platform for asynchronous communication with physicians
- Mobile application for convenient access to medical advice
- Integration with Health Information Exchanges (HIEs) for seamless EHR access
- Triage and care navigation to guide patients to the appropriate site of care
- White-labeled inbox management and asynchronous care services for provider groups
- AI-powered internal tools to support clinicians in providing responses
- HIPAA-compliant data handling and security measures