The startup offers a patient recovery tracking platform that enhances post-acute care management through operational and clinical improvements. By facilitating follow-up calls, the platform enables healthcare providers to monitor patient health at home and identify growth opportunities in clinical outcomes and patient census.
Funding
$2.3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Post-acute care providers face challenges in monitoring patients after discharge, leading to potential declines in patient health, increased hospital readmissions, and difficulties in identifying opportunities for improved care and census growth. Traditional methods lack real-time insights into patient recovery and employee engagement, hindering proactive intervention and data-driven decision-making.
Solution
Cortex provides a post-acute experience management platform that facilitates data-driven improvements in patient care, employee retention, and operational efficiency. The platform uses registered nurses to conduct follow-up calls with patients, gathering feedback and identifying potential issues. Real-time hospital alerts notify providers when patients are readmitted, enabling timely intervention. Employee surveys and analytics tools help improve staff engagement and reduce turnover. The platform's reporting and analytics capabilities provide insights into key performance indicators, allowing providers to track progress and demonstrate value to network partners.
Target Audience
The primary customers are home health agencies, skilled nursing facilities, hospitals, geriatricians, ACOs, and other post-acute care providers seeking to improve patient outcomes, reduce readmissions, and enhance operational efficiency.
Features
- CheckUp Calls: HIPAA-compliant calls made by US-based Registered Nurses to current and former patients.
- Hospital Alerts: Real-time notifications when patients are admitted to any hospital in the region.
- Employee Surveys: Onboarding, annual, and exit surveys to assess and improve employee engagement.
- Transition Manager: Electronic referrals to home health and other services for streamlined patient transitions.
- Opportunity Alerts: Real-time alerts for actionable discoveries related to patients, employees, and operations.
- Reports and Analytics: Robust analytics providing trends in clinical, operational, and marketing segments, including stack-ranked comparisons and national/state percentiles.
- EMR Integration: Seamless integration with Electronic Medical Records and Employee HR Systems.
- Tablet Surveys: Collect feedback from current patients and family members to improve NPS scores.