Marketers struggle to unify customer data from disparate sources and personalize messaging across multiple channels, leading to generic campaigns and diminished customer engagement. Existing marketing tools often lack the AI-driven insights needed to predict customer intent and deliver hyper-relevant experiences in real time.

Cordial offers a cross-channel marketing and customer engagement platform that unifies customer data, leverages AI to predict customer intent, and automates personalized messaging across email, SMS, and mobile applications. The platform eliminates the need for separate customer data platforms (CDP) and email service providers (ESP) by bringing together data, profiles, channels, and triggers in one place. Cordial's AI models analyze customer reactions to complex variables to understand customer preferences and predict behavior, enabling marketers to deliver targeted campaigns that increase revenue per message. The platform's identity resolution capabilities connect user identifiers across channels and devices to create unified customer profiles.

Unified customer data platform (CDP) for real-time data activation

AI-powered personalization that predicts customer intent

Cross-channel messaging across email, SMS, and mobile app

Journey orchestration for automated, personalized customer experiences

Identity resolution to connect user identifiers across channels and devices

Triggered messaging based on user behaviors

Message insights and assistant to optimize message performance

Integrations with existing marketing technology stack

Cordial is designed for marketing and technology teams seeking to unify customer data, personalize messaging, and automate marketing campaigns across multiple channels.

Cordial's website states that clients have seen an 8x higher revenue per message using their platform.