Conway & Co
Conway & Co is an operator-led software and AI engineering firm that helps growing commerce businesses eliminate operational bottlenecks. The company pairs operators who have run commerce businesses with engineers to map workflows, identify where work gets stuck, and build custom software, AI tools, integrations, and platforms that reduce workload. Services are delivered through Discover, Build, and Run engagement models, with Discover priced at a fixed fee typically between €15K and €20K.
- Retail Technology
- Enterprise Software
- Artificial Intelligence
- AI Agents
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Every new market, channel, and product a commerce business enters adds manual work somewhere in its operation. Teams often rely on spreadsheets, broken handoffs, and undocumented manual fixes that stall growth and increase workload as the business scales.
Solution
Conway & Co is an operator-led software and AI engineering firm that finds where operational work gets stuck and builds the software, AI tools, and platforms to unstick it. The company starts by mapping the day-to-day workflows of operators—identifying which spreadsheets they open first, where orders stall, and what they fix by hand—then engineers build custom solutions around those real workflows. Services span operational discovery, process mapping, workflow redesign, AI and software engineering, data and systems integration, and ongoing operational support. The same operator and engineer stay with the client from first conversation to production, with no handoffs between teams.
Target Audience
Primary customers are commerce teams expanding into new markets, channels, or products who need to eliminate operational bottlenecks without adding headcount or workload.
Features
- Operator-led discovery process that maps workflows task by task before any technology is built
- Custom AI agents, software, integrations, data flows, and platforms built around existing systems rather than replacing what works
- Discover, Build, and Run engagement model covering initial assessment, milestone-based development, and monthly operational support
- Fixed-price Discover engagements typically €15K–€20K with transparent third-party software costs and no hidden margins
- Team with hands-on leadership experience running commerce businesses at Recharge.com, Ace & Tate, and Suitsupply