Convey911 is a web-based platform that enables public safety personnel to communicate in over 185 languages through text, video, and voice, utilizing a proprietary real-time language translation engine. This technology addresses the critical issue of language barriers in emergency situations, ensuring that non-English speakers can access essential services promptly and accurately.
Funding
Funding not disclosed
Founders
Product
Problem
Emergency situations often require immediate and accurate communication, but language barriers can significantly impede the ability of public safety personnel to assist non-English speakers. Relying on traditional interpreter services can be slow and inefficient, potentially delaying critical assistance.
Solution
Convey911 offers a web-based communication platform designed to facilitate real-time language translation for public safety agencies. The platform supports text, video, and voice communication in over 185 languages, enabling 911 operators and first responders to communicate effectively with individuals regardless of their native language. By leveraging a proprietary AI-powered translation engine, Convey911 aims to streamline communication workflows, reduce response times, and ensure that all community members can access emergency services. The platform offers a suite of solutions, including a communication platform, a language interpreter service, text-to-911 translation, and a mass messaging communication system.
Target Audience
The primary target audience includes 911 call centers, emergency response teams, and public safety agencies seeking to improve communication with non-English speakers.
Features
- Real-time language translation for text, video, and voice communication in over 185 languages and dialects.
- AI-assisted communication platform for call takers and dispatchers.
- Mobile app providing access to certified human interpreters via phone.
- Cloud-based Text-to-911 service with auto-detection and translation.
- Mass messaging platform for sending messages in recipients' chosen language.
- Integration with existing emergency response workflows.
- Compliant with industry standards for service quality and accountability.
- Built on AWS GovCloud (US) for secure and resilient cloud architecture.