Consult STAT
Consult STAT is a direct-to-specialist consultation platform that lets patients in Massachusetts submit an intake form and receive a personal review from a board-certified physician without an appointment. For a flat $99 fee billed after the consult, patients get a clear next step—either home monitoring guidance or an ER referral with notes shared to the emergency department. The platform currently covers orthopedic surgery (hand and upper extremity) and gastroenterology, with follow-up questions and proactive check-ins included for 7 days.
- Healthcare Technology
- Digital Health
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Getting a specialist opinion typically involves navigating phone calls, nurse callbacks, and months-long waits for appointments. In between, patients are left to interpret vague symptoms on their own, often spiraling into anxious late-night internet searches with contradictory information and no clear path forward.
Solution
Consult STAT provides a direct-to-specialist consultation platform that lets patients submit an intake form and receive a personal review from a board-certified physician without an appointment. A specialist reviews the case, and if the platform is a good fit, the patient receives a clear answer with one of two outcomes: reassurance with home monitoring guidance, or a recommendation to seek emergency care, complete with notes shared to the ER. When appropriate, the specialist can arrange an in-person follow-up at their own practice. The entire consultation is $99, billed after the consult, and includes follow-up questions and proactive check-ins from the physician.
Target Audience
Primary customers are residents of Massachusetts who need timely access to a specialist for non-emergency concerns, including parents seeking pediatric orthopedic advice and adults with gastroenterology issues or hand and upper extremity problems.
Features
- Asynchronous intake process via web form with no appointment scheduling required
- Board-certified specialists in orthopedic surgery (hand and upper extremity) and gastroenterology review cases personally
- Flat $99 fee billed after the consultation, with no charge if the platform cannot match the patient to a specialist
- Included follow-up communication on the same issue for 7 days post-consult
- Direct text or secure messaging between patient and physician, with proactive check-ins from the specialist
- ER referrals include written notes from the consultation that the physician makes available to emergency department staff
- In-person follow-up appointments coordinated at the physician's own practice, billed separately through insurance