Consio provides an e-commerce power dialer that enhances call connection rates for merchants, enabling them to engage customers directly via phone. The platform utilizes AI-optimized scripts and coaching to personalize interactions and improve conversion rates, resulting in a measurable increase in sales.
Funding
$770K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
TFFounders
Product
Problem
E-commerce businesses often struggle to connect with customers on a personal level, relying on impersonal SMS messages for communication. This lack of direct engagement can lead to missed sales opportunities and reduced customer loyalty.
Solution
Consio provides an e-commerce power dialer that enables merchants to proactively engage customers through personalized phone calls. The platform uses AI-optimized scripts tailored to specific customer segments, ensuring relevant and engaging conversations. AI-powered call coaching provides agents with real-time feedback and insights, improving their performance and conversion rates. By facilitating direct, personalized interactions, Consio helps e-commerce businesses build stronger customer relationships and drive increased sales.
Target Audience
Consio targets e-commerce merchants looking to improve customer engagement and increase sales through direct phone communication.
Features
- E-commerce-first power dialer designed to optimize call connection rates
- AI-personalized scripts that leverage e-commerce store segments to deliver unique customer experiences
- AI call coaching that delivers insights and scores to agents for continuous improvement
- Integration with e-commerce platforms to access customer data and personalize interactions
- Reporting dashboard to track call connection rates, conversion rates, and GMV uplift