Connect Psych Services provides a digital Employee Assistance Program (EAP) platform that offers confidential mental health support to employees through qualified psychologists and counselors. The platform facilitates timely access via chat, voice, and video, while providing employers with anonymized data insights into workforce well-being trends.
Funding
Funding not disclosed
Founders
Product
Problem
Many organizations struggle to provide accessible and confidential mental health support to their employees, leading to decreased productivity, increased absenteeism, and reduced overall workforce resilience. Traditional EAP models can be rigid, lacking personalized care and real-time insights into workforce well-being.
Solution
Connect Psych Services offers a comprehensive Employee Assistance Program (EAP) platform that integrates digital and human support to enhance employee well-being. The RISE platform provides employees with confidential access to qualified psychologists and counselors through various communication channels, including live chat, voice, and video. This approach ensures timely and convenient support, tailored to individual needs. The system also generates anonymized, aggregated data for employers, offering insights into workforce mental health trends without compromising individual privacy. This enables proactive interventions and a more supportive work environment.
Target Audience
The primary customers are organizations seeking to improve employee mental health, productivity, and organizational resilience through a robust and data-driven EAP solution. This includes businesses across various industries, such as sport & fitness, building & construction, and disability & employment services.
Features
- RISE platform for confidential employee access to mental health professionals.
- Multi-channel communication options: live chat, voice calls, and video conferencing.
- Best-fit practitioner matching based on employee needs.
- Appointments available within 48-72 hours, with extended hours (6 am-11 pm, 7 days a week).
- Real-time, anonymized data analytics dashboard for employers to monitor workforce well-being trends.
- Manager Assist services offering specialized support sessions for leadership development and conflict resolution.
- Continued Care Services for seamless transition to ongoing support beyond EAP sessions.
- Secure and encrypted data management adhering to privacy regulations.
- Self-help resources and educational materials accessible 24/7.
- Critical incident response and wellness program offerings.