Co-Founder/CEO
Concilio Labs
Concilio Labs develops a guest intelligence platform that utilizes big data analytics to provide hoteliers with actionable insights for personalized guest interactions across various digital touchpoints. This technology enables hotels to enhance guest engagement and operational efficiency by understanding guest preferences before, during, and after their stay.
- Data & Analytics
- Enterprise Software
- Hospitality & Travel Technology
- Software Only
Updated 7 months ago
Funding
Raised to date
$500KRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Funding rounds are not available yet.
Founders
Product
Problem
Hoteliers often struggle to personalize guest interactions across various digital touchpoints due to fragmented data and a lack of actionable insights. This results in generic guest experiences, missed revenue opportunities, and operational inefficiencies.
Solution
Concilio Labs offers a suite of software solutions designed to enhance guest engagement and increase operational efficiency for hotels. The Insight Engine provides a guest intelligence platform that leverages data analytics to deliver actionable insights, enabling data-driven decisions and personalized guest experiences. The Experience Engine is a quality management solution that conducts audits and scores every guest touchpoint in real time. Concilio Labs also offers custom booking engine development and mobile app solutions to streamline the booking process, optimize SEO, and increase direct booking revenue.
Target Audience
Concilio Labs primarily serves hoteliers seeking to enhance guest engagement, improve operational efficiency, and increase direct booking revenue through data-driven insights and personalized experiences.
Features
- **Insight Engine:** A guest intelligence platform providing actionable insights for data-driven decisions.
- **Experience Engine:** A quality management solution for real-time auditing and scoring of guest touchpoints.
- **Custom Booking Engine:** Seamless integration with PMS, CRS, Loyalty, and CMS systems.
- **Mobile Solutions:** Custom mobile app development for guest engagement and streamlined operations.
- **Data Analytics:** Utilizes big data to understand guest preferences and behaviors.
- **Personalized Interactions:** Enables tailored guest experiences across digital touchpoints.