CommandHub offers a cloud-native SaaS platform that consolidates dispatch, workforce management, billing, fleet tracking, and analytics for security firms. The system automates scheduling, invoicing, and reporting, provides real-time map tracking and mobile access, and delivers KPI dashboards for data‑driven decision making.
Funding
Funding not disclosed
Founders
Product
Problem
Security firms often rely on a patchwork of separate tools for dispatch, HR, invoicing, and reporting, which creates data silos, manual workflows, and visibility gaps that drive operational inefficiency and revenue leakage.
Solution
CommandHub delivers a cloud‑native, all‑in‑one platform that unifies dispatch, workforce management, billing, fleet tracking, and analytics into a single interface. The system automates routine tasks with AI‑driven scheduling, invoice generation, and report templating, while providing real‑time map views of officer locations and incident status. Integrated mobile apps keep field personnel connected, and role‑based permissions ensure each user sees only the data they need. By consolidating workflows, the platform reduces admin overhead, improves response times, and supplies executives with KPI dashboards for data‑backed decision making.
Target Audience
Primary customers are private security companies and enterprise‑level security agencies that need centralized dispatch, workforce, and billing management across multiple sites and contracts.
Features
- Cloud‑hosted SaaS architecture with multi‑tenant security and end‑to‑end encryption
- AI‑assisted scheduling, automated invoicing, and payroll reconciliation to eliminate manual entry
- Computer‑Aided Dispatch (CAD) module with live map tracking, call assignment, and incident logging
- HRM & scheduling suite with leave management, timesheets, and applicant tracking
- Guard Tour System with geofencing, checkpoint verification, and photo evidence capture
- Integrated analytics dashboard and custom KPI reporting, exportable via PDF or API (REST/GraphQL)
- iOS and Android mobile apps for officers, dispatchers, and supervisors with offline sync capability
- Native integrations with QuickBooks, ADP, and third‑party CRM systems via webhooks and OAuth