Colektia provides the first AI infrastructure for digital collections in Latin America, automating and optimizing the entire portfolio recovery process. This platform utilizes machine learning to determine the best communication strategy across digital channels like WhatsApp and IVR, increasing recovery rates significantly. The system aims to reduce manual effort and operational costs for businesses managing large volumes of delinquent accounts.
Funding
$86.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Traditional debt collection methods often result in low recovery rates and negative user experiences due to their invasive nature and lack of personalization. Financial institutions struggle to efficiently manage distressed debt portfolios and reintegrate debtors back into the financial system.
Solution
Colektia provides an AI-powered platform that optimizes debt collection processes for financial institutions, increasing efficiency and improving recovery rates. The platform analyzes debt portfolios to identify eligible debtors and offers personalized repayment solutions, creating a less invasive and more effective collection experience. By leveraging AI, Colektia aims to improve user experience, maximize debt recovery, and facilitate the reintegration of debtors into the financial system. The platform also offers solutions for managing and recovering written-off portfolios.
Target Audience
Colektia primarily serves financial institutions seeking to optimize their debt collection processes and improve recovery rates, as well as companies looking to acquire debt portfolios.
Features
- AI-driven portfolio analysis to identify debtors eligible for personalized repayment plans
- Automated generation of customized debt recovery strategies
- Digital platform for communication and engagement with debtors
- Solutions for managing and recovering written-off debt portfolios
- Credit solutions to alleviate debts, enabling debtors' re-entry into the financial system