Cocoon Home Services provides subscription‑based home service plans that combine proactive maintenance, on‑demand repairs, and optional breakdown coverage into a single package. Members use a dedicated portal to request service, track progress, receive upkeep reminders, and access a vetted network of licensed professionals for HVAC, plumbing, electrical, appliances, and more, all with preferred pricing and a one‑year repair guarantee.
Funding
Funding not disclosed
Founders
Product
Problem
Homeowners must coordinate multiple service providers for repairs, maintenance, and breakdown coverage, which is time‑consuming, costly, and often leads to delayed fixes and higher expenses.
Solution
Cocoon offers subscription‑based home service plans that combine proactive maintenance, on‑demand repairs, and optional breakdown protection into a single package. Members access a vetted network of licensed service professionals through a dedicated portal, where they can submit requests, track service status, and receive reminders for routine upkeep. The plans include a virtual Home Health Snapshot that assesses the condition of key systems and appliances, generating reports and care recommendations. By leveraging preferred pricing and a 1‑year guarantee on repairs, Cocoon reduces out‑of‑pocket costs and streamlines the entire service experience for homeowners.
Target Audience
Primary customers are residential homeowners seeking a single, managed solution for routine maintenance, repairs, and breakdown protection across major home systems and appliances.
Features
- Monthly or annual subscription plans starting at $6.99 /mo (Care) and $39.99 /mo (Care & Cover) with optional breakdown coverage
- Virtual Home Health Snapshot and regular home health reports to monitor appliance and system condition
- Concierge support and a homeowner portal for easy request submission, service tracking, and maintenance reminders
- Access to a curated network of vetted, licensed local service pros across HVAC, plumbing, electrical, kitchen/laundry appliances, pool & spa, and more
- Preferred pricing discounts up to 20% on service and parts, plus a 1‑year guarantee on repair work
- Seamless online scheduling via click, tap, or call, with emergency response within 4 hours on business days