Coatly provides a digital cloakroom management system that eliminates paper tickets and cash handling for venues. The platform links payment methods directly to coat rack numbers, enabling fast, cashless transactions and item retrieval. This results in increased operational efficiency, transparent usage data, and an improved visitor experience.
Funding
Funding not disclosed
Founders
Product
Problem
Traditional coat check systems rely on paper tickets and manual cash handling, leading to inefficiencies, potential for lost tickets, and a suboptimal guest experience. This manual process also creates operational overhead for staff and limits data-driven insights into service utilization.
Solution
Coatly offers a digital coat check solution that digitizes the entire process from item check-in to retrieval. The system eliminates paper tickets and cash transactions by enabling contactless payment, directly linking a guest's payment method to their checked item. This streamlines operations for venue staff by removing manual cash handling and reducing lost ticket incidents. Guests benefit from a faster, more convenient experience, with digital verification ensuring accurate and efficient item retrieval.
Target Audience
Coatly serves event venues, concert halls, nightclubs, and other hospitality businesses that manage coat check services and aim to improve operational efficiency and guest satisfaction.
Features
- Contactless payment integration for seamless, cashless transactions.
- Digital ticket generation linked to payment method, eliminating paper tickets.
- Barcode scanning for item assignment and tracking.
- No guest-side application required for check-in or retrieval.
- Real-time analytics dashboard providing insights into usage and payment trends.
- Simplified staff workflow with an intuitive operator interface.
- Digital receipt generation for guests.
- Compliance with German cash register security regulations (KassenSichV).