Cluby is a technology platform that provides restaurants with tools for managing customer memberships and enhancing communication with loyal patrons. By facilitating targeted engagement and exclusive offers, Cluby helps restaurants increase customer retention and drive repeat business.
Funding
$3.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Restaurants often struggle to build lasting customer loyalty and maintain consistent engagement, leading to unpredictable revenue streams. Traditional methods of customer retention, such as generic discounts, lack personalization and fail to foster a strong sense of community. Managing customer data and preferences across multiple platforms can also be cumbersome and inefficient.
Solution
Cluby offers restaurants a platform to create and manage their own branded membership programs, fostering stronger customer relationships and driving repeat business. The platform enables restaurants to offer exclusive benefits, personalized offers, and members-only events, enhancing the dining experience and creating a sense of belonging. By centralizing customer data and communication, Cluby streamlines engagement efforts and allows restaurants to tailor their offerings to individual preferences, ultimately increasing customer lifetime value. The mobile app provides a convenient way for customers to access their memberships and stay informed about new offerings.
Target Audience
Cluby primarily targets restaurant owners and managers seeking to improve customer loyalty, increase repeat business, and streamline their customer engagement efforts.
Features
- Customizable membership tiers with varying levels of benefits and rewards
- Targeted messaging and push notifications to engage members with personalized offers
- Event management tools for creating and promoting members-only experiences
- Customer data analytics to track membership engagement and identify key trends
- Mobile app for members to easily access their benefits and manage their accounts
- Integration with existing restaurant POS systems for seamless membership redemption