Cloud IX is an intelligent sexual violence response platform that provides colleges with a confidential, end-to-end encrypted chatbot to connect students to campus resources. The platform integrates with university protocols and complies with HECVAT standards, offering students autonomy while supporting institutions in addressing the 1 in 4 college students who experience violence. It is trained on campus, local, and national resources and hotlines.
Funding
Funding not disclosed
Founders
Product
Problem
Sexual violence on college campuses is a widespread issue, affecting 1 in 4 students, yet many institutions lack efficient, scalable tools to triage and connect survivors to appropriate resources. Students often face barriers to seeking help, including privacy concerns, fear of stigma, and uncertainty about where to turn, leaving them without timely support.
Solution
Cloud IX provides a tech-enabled triage platform centered on a confidential, end-to-end encrypted chatbot that connects students to campus, local, and national resources. The chatbot is trained on a comprehensive database of relevant hotlines and support services, giving students autonomy while ensuring they receive accurate, immediate guidance. The platform integrates seamlessly with university protocols and complies with the Higher Education Community Vendor Assessment Toolkit (HECVAT) and industry standards, ensuring data security and institutional trust. All user interactions are encrypted in-app and on servers, with anonymized chats used for quality control and accuracy testing, while the company collaborates with universities to inform student outreach efforts.
Target Audience
Primary customers are colleges and universities seeking to enhance their sexual violence response infrastructure and support student well-being through secure, accessible technology.
Features
- End-to-end encrypted chatbot for confidential, real-time student support
- Trained on campus, local, and national resources and hotlines for accurate referrals
- HECVAT-compliant, ensuring alignment with higher education security and privacy standards
- Anonymized chat data used for continuous quality control and response accuracy
- In-app and server-side encryption for all user interactions
- Collaborative outreach tools that help universities tailor student engagement strategies