Closer is an online meeting platform that integrates video, voice, and chat functionalities, enabling sales teams to engage customers throughout their buying journey. The tool enhances communication efficiency by utilizing AI-driven dialog suggestions and seamless cross-device continuity, addressing the challenge of maintaining customer engagement in a digital environment.
Funding
$508.6K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Sales teams often struggle to maintain consistent and engaging communication with customers throughout the buying journey, leading to missed opportunities and decreased conversion rates. Fragmented communication channels and a lack of real-time support can result in a disjointed customer experience.
Solution
Closer is a virtual selling platform that provides sales teams with a suite of tools to enhance customer engagement and streamline the sales process. The platform integrates video, voice, and chat functionalities, enabling seamless communication across multiple devices. By leveraging AI-driven dialog suggestions and custom actions, Closer empowers advisors to respond quickly to customer needs and maintain consistent conversations. The platform also offers content presentation tools, screen sharing, and file uploading capabilities to enrich the customer's buying experience.
Target Audience
Closer is designed for sales, customer support, automotive, telecommunication, insurance, finance, pharma, and SaaS teams seeking to improve customer engagement and increase sales conversions.
Features
- Integrated video, voice, and chat communication channels
- AI-dialog suggestions to assist advisors in responding to customer inquiries
- Custom actions to initiate video/voice calls, schedule meetings, or enter presentation mode
- Screen sharing to ensure alignment with customers
- Unlimited file uploads for easy document and media sharing
- AI-powered assignment rules to match customers with the most suitable advisors
- Cross-device continuity to maintain conversations across different devices
- Integrations with Dialogflow, Lekta, Shopify, and Pipedrive