Closeable provides a hybrid human‑plus‑AI sales platform that recovers abandoned carts, answers pre‑purchase questions, and qualifies leads across SMS, chat, phone, and email without requiring additional headcount. By combining AI’s speed and scale with human creativity and persuasion, the service can be deployed in weeks and delivers measurable revenue lifts, such as a 20% increase in revenue per impression and 2.3× higher cart recovery. The solution also includes enterprise‑grade security and compliance for regulated industries.
Funding
Funding not disclosed
Founders
Product
Problem
Enterprises and startups often lose sales opportunities because abandoned shopping carts, unanswered pre‑purchase questions, and unqualified leads go unattended, especially when outreach must span multiple channels like SMS, email, chat, phone, and WhatsApp. Scaling human sales teams to cover these interactions quickly is costly and time‑consuming, leading to lower revenue per impression.
Solution
Closeable offers an AI‑augmented sales platform that blends automated, multi‑channel outreach with human agents to engage prospects in real time. The system automatically contacts shoppers via SMS, email, chat, phone, and WhatsApp, recovers abandoned carts, answers product questions, and qualifies leads, while human operators intervene for nuanced persuasion and empathy. AI prioritizes high‑value contacts, handles routine messaging, and ensures rapid response times, whereas humans provide creative messaging and strategic conversation flow. The platform can be deployed in a two‑week rollout, includes industry‑specific compliance for regulated sectors such as healthcare and finance, and integrates with existing sales and CRM tools to boost revenue per impression without adding headcount.
Target Audience
Primary customers are mid‑size to large enterprises and high‑growth startups that sell online and need to increase conversion rates from abandoned carts and inbound inquiries across multiple communication channels.
Features
- Automated outreach across SMS, email, chat, phone, and WhatsApp with AI‑driven contact prioritization
- Human‑in‑the‑loop interface that allows sales agents to take over high‑value conversations for persuasion and empathy
- Real‑time abandoned cart recovery and lead qualification workflows
- Rapid two‑week implementation cycle with scoped KPIs and training
- Built‑in compliance frameworks for regulated industries (e.g., healthcare, finance)
- Enterprise‑grade security and data protection for multi‑channel communications