Clinia provides an AI‑powered virtual assistant that runs on WhatsApp to automate the full patient journey, from initial contact and appointment booking to reminders and post‑visit follow‑up. The platform integrates with EHRs, practice management and ERP systems via API, offering 24/7 human‑like conversations, centralized messaging, and real‑time analytics to improve engagement, reduce no‑shows, and free staff for clinical care.
Funding
$344K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Healthcare providers often struggle with fragmented patient communication, manual appointment scheduling, and inefficient follow‑up processes, leading to long wait times, missed appointments, and reduced patient satisfaction.
Solution
Clinia offers an AI‑powered virtual assistant that operates through WhatsApp to manage the entire patient journey—from initial contact and appointment booking to reminders and post‑consultation follow‑up. The platform integrates with electronic health records, practice management systems, and ERP solutions via API, enabling seamless data exchange and real‑time schedule updates. Automated, customizable conversation flows reduce manual call handling, while AI‑driven natural language understanding provides personalized, human‑like responses 24/7. Built‑in analytics and dashboards give clinics actionable insights on engagement, attendance rates, and operational efficiency, helping them optimize resources and improve patient experience.
Target Audience
Clinics, hospitals, and health networks that need to streamline patient communication, automate scheduling, and enhance engagement, as well as public health agencies seeking scalable digital contact solutions.
Features
- AI chatbot on WhatsApp that handles inquiries, schedules appointments, sends reminders, and provides post‑visit information automatically
- Intelligent automation that combines predefined flows with AI to deliver natural, human‑like conversations
- Full integration with EHRs, practice management, and ERP systems through open APIs for synchronized patient data and calendars
- 24/7 virtual assistant availability, reducing the need for manual phone support
- Centralized messaging hub consolidating communications from WhatsApp, Instagram, and Facebook into a single interface
- CRM module that records the complete interaction history, preferences, and scheduling data for each patient
- Real‑time dashboards and reports tracking key performance metrics such as response times, no‑show rates, and conversation resolution